10 years ago I had an idea to create a co-working space. My idea was along the lines of Qantas Club meets your home office. This interview is with a guy who not only had the same idea but has executed with passion and courage. And now … I’m a client of his!
Work Club is redefining the whole idea of co-working, serviced offices and business clubs by focusing on the workspace as a whole. Owner and founder Soren Trampedach is passionate about functional design, diversity and furniture. Soren has consulted and continues to consult on workplace optimisation and trends for some really big players like Google, Microsoft and Deloitte so he knows a thing or two about how to create an inspirational place to work.
He also has a tonne of courage. Ever since the beginning of Work Club they have remained exclusive, only taking a limited number of people from any given industry. That has meant saying no to a lot of potential clients. Soren reminds his staff that compromising on their values is like peeing in your pants. It might feel nice in the beginning but it soon becomes cold and smelly.
In this chat we discuss:
- Soren’s theory on Leonardo DaVinci and diversity
- Functional design for workspaces
- The importance of beautiful furniture
- The art of story telling
- The importance of intention in every little thing you do
- The business failings that lead to Work Club
- The power of a community and his version of TED – The Florence Guild
Also, a big thank you to everyone who has tweeted @VirginAustralia about your excitement that your favourite marketing podcast will be aired from 35,000 feet in the air. It’s never too late to get excited and I’d love for you to tweet them if you haven’t already.
I defer a listener question to good friend and original co-host of Australia’s best marketing podcast Luke Moulton from Plankton Digital about whether or not you should post videos to Youtube or Facebook.
EPISODE TIMELINE
00:33 Welcome & overview
02:00 Insights in to WebCentral
03:41 Today’s guest introduction – Soren Trampedach of Work Club
05:00 Interview with Soren Trampedach – Part 1
12:42 Insights in to Cornerstone Business Solutions
14:05 Interview with Soren Trampedach – Part 2
36:58 My top 3 attention grabbers from my chat with Soren Trampedach
38:25 Motivational marketing quote of the week
41:27 Listener question
44:12 Wrap-up and insights in to next week’s guests
EPISODE SPONSORS (PLEASE SUPPORT THEM)
WebCentral listener offer – Helping your website get found, fast.
RESOURCES & LINKS MENTIONED
Work Club’s official website
Episode #226 with Keith Abraham on how to run your business with passion and purpose
Episode #294 with Booby Edwards from Squatty Potty on how to create viral videos
Lukee’s official website – Plankton Digital
Timbo’s new marketing book The Boomerang Effect
MY TOP 3 MARKETING ATTENTION GRABBERS FROM THIS EPISODE
- Be grateful for your failures – sometimes they’re the best thing that could happen to us at the time. I encourage you to reflect back on a time where you failed and you thought the sky was going to fall in; only to look back now and realise it was the best thing that could have happened.
- Passion is the ultimate marketing – Past guest and passion expert Keith Abraham would agree with this – his big belief is that “Nothing truly happens until someone is passionate about something.” Check out my chat with him if you’re keen to get clearer on your passion and purpose.
- Be selective with who you sell to – Now, I get the fact that not all businesses have this luxury and that this takes incredible courage, but being selective can pay off in the long term.
INSPIRATIONAL MARKETING QUOTE
I hear this quote quite often – especially from those in the finance, real estate and IT industries.
“We’re flat out. We don’t do any marketing,
and we don’t need any marketing.”
What’s the marketing lesson?
Guess what, I don’t agree!
Let’s break it down:
“We don’t do any marketing …”
You may not think you do, but YES you do. As I always say, everything is marketing and marketing is everything. If you’ve got a logo, a business card, a website, a slide deck, a brochure then you do marketing.
If you network, have a voicemail message, write proposals, are active on social media, send quotes or even have an email signature … then guess what? You do marketing.
Now let’s look at the second part of that quote –
“We’re so flat out that … we don’t need any marketing.”
Well, first of all, congrats on having that much business. I hope you’re making plenty of money, and selling to clients that you love to work with. And that’s the key – as small business owners we want to work with the right types of clients. Clients that give us joy, that make doing great work for them easy.
Because, if that isn’t the case, then I’d suggest you start creating marketing that both attracts the right clients, and helps those who aren’t your ideal clients to self-select themselves out of doing business with you.
You could even go as far as having a section of your website titled “We’re not for you if …” and then list all the attributes of those you don’t want to work with.
Or take the more positive approach with a section titled “We do our best work for …” and then list all the attributes of your ideal client.
Or, you could do what Soren from Work Club does, and implement an interview process where you both get to know each other.
I just had mine, and guess what?
I passed.
OVER TO YOU …
What was your biggest marketing learning or ah-ha moment from this episode?
Leave your comment below.
My guest and I respond to each and every comment.
7 thoughts on “315 – A Look Inside Work Club, An Exclusive Co-Working Space Designed To Ignite Collaboration, Creativity & Inspiration”
hmmmmm, I don’t know on this one Timbo, Soren, definitely had passion and I like the idea of the business and that fact that he takes each client for a tour and makes sure they are the right fit for the business, but I just don’t know if he reachers the bar to be a guest on your show.
I thought all guest had to be doing amazing marketing, he admits other than word of mouth they don’t do any marketing.
Now yes everything is marketing and marketing is everything, and I don’t doubt that as soon as he gets them in the door his conversion rates are amazing, but he is putting all his eggs in the basket of hoping his clients will spread the word.
Ironically really that after the interview you then spoke about businesses who say they don’t need marketing and then you went on and gave them tips on improving their business and how marketing would help them.
I know the interview went on a little bit, but I reckon when Soren said he hasn’t got around to the marketing yet, I would have liked you to run through some ideas with him on how you think he could market it and what you think would work well for him.
Anyway, maybe it was just me, I’m interested to see what the other listeners say and what comments are left.
Also am looking forward to next weeks show, I reckon that will be a good one.
Oh and thank you also for adding that message I left you to the show as well, felt strange hearing my voice on the podcast, but kind of cool as well 🙂
Thanks for your thoughts, Ben. Whilst Soren didn’t talk a lot about marketing, I do love the fact that he and Work Club have the courage to be selective about who they do business with. That’s courageous marketing, right there.
Did he take the name from Fight Club? I like the event marketing he talked about. I love a good event that draws people in. These are everywhere in the states now. Would have loved to see a video of this place too while you were there. Only takes time and money right? 😉
Thanks Nick. Not sure re the Fight Club reference. I’ll see if I can knock out a video with Soren in the coming weeks. And yes, I agree re event, Work Club do them weekly under the banner Florence Guild – http://www.florenceguild.com/
Fight Club was a movie with Brad Pitt about a decade ago. Good one, but dark.
Loved listening to the soothing sounds of Soren. Sounds like a very calm, content guy who is living his dream. Well done Soren!
Jess
soarcollective.com
Couldn’t agree more, Jess. It’s very clear Sorren loves what he does.