lachy doley

How Pink Floyd’s Roger Waters became Lachy Doley’s biggest client | #578

In 2017, Lachy Doley did something most business owners would never do. He emailed his adoring fans to tell them, in no uncertain terms, that he was “more broke than ever and seriously this close to giving up and finding a real job.” Four years later and he’s about to embark on a global tour with Pink Floyd’s Roger Waters. It’s a not-so-dark-side-of-the-moon episode 578 of The (12 year-old, award-winning) Small Business Big Marketing podcast.

Guy Grossi interview

Guy Grossi on creating a memorable customer experience | #550

Celebrity chef and Australia’s most celebrated restaurant owner Guy Grossi talks customer experience, we hear from a listener who contacted the Hotline plus I’ve got some big news for all you Pink Floyd fans amongst us! Got a marketing idea you’d like to share with business owners globally? Maybe you want to give Timbo some feedback … leave a message on the Hotline on +61480015150

mike o'hagan - how to outsource

196 – How to save 90% on labour costs using outsourcing (AKA off-shoring) with Mini Mover’s Mike O’Hanagan.

A self confessed “entrepreneur with ADD”, Mike O’Hagan has mastered the art of locating business opportunities and then giving consumers exactly what they want. With his own moving business, Mini Movers, business tours in Manila, and a handful of other startups (including a business that sells deep sea diving equipment!), Mike spends his time lazing on a beach in the Philippines while he outsources a lot of the work elsewhere. This week, we talk outsourcing, sales ability, and the power of data mining. Let’s do this.