Do you do what you say you’ll do?

I have too many experiences where a business says they’ll do one thing…and then doesn’t.

What’s that about?!

If you’re going to make it e…..e….Easy, then do so….Don’t make it h…..h…..hard. I bought a washing machine from Clive Peters on Saturday!

If you’re all about being on time then be on time. The handyman I booked last week didn’t turn up today. He forgot!

If you make moving across to a new internet plan simple, then don’t use shop talk. I don’t want to learn what a POP server is. Hi DoDo!

How do you ensure you deliver what you promise?