Oliver Garside Rounded

How to achieve a 99% customer satisfaction rating with freelance accounting software co-founder Oliver Garside | #631

Oliver Garside is the Chief Evangelist of Rounded – an Aussie accounting software built by a freelancer to make other freelancers’ lives easier. With a customer satisfaction rating of 99%, he’s practically a customer whisperer.  So, if you want to learn how to wow your precious clients and keep them happy, you’ll love what Oliver has to share. It’s a financially responsible episode 631 of The (13 year-old, award-winning) Small Business Big Marketing podcast.

Interview with Jay Baer

Word of mouth marketing hall of famer Jay Baer on creating marketing that gets results | #615

If there was a more mature, funnier, well-informed small business marketing lover than me, then it’s Jay Baer. The guy has an uncanny ability to turn even the most sceptical business owner into a marketing tragic. I’ve been stalking, I mean following Jay’s work for over ten years, and every book, every research study he’s commissioned, every new concept he comes up with to help us small business owners grow, never fails to disappoint. It’s an exciting episode 615 of The (13 year-old, award-winning) Small Business Big Marketing podcast with host Tim Reid.