Part 7 of our regional Queensland business showcase takes us inland to Toowoomba, where we meet a globally-recognised wallpaper manufacturer, and a third generation family jeweller. It’s a bespoke episode 573 of The (12 year-old, award-winning) Small Business Big Marketing podcast.
Regional Queensland Series – Toowoomba
This week we head inland to Toowoomba, to meet Lachlan Hogan, a third-generation family jeweller who’s on a mission to ensure Hogans Family Jewellers, a 76 year old family business he’s now in charge stays relevant in a highly competitive marketplace.
But first, let’s meet Bryce Capp, the co-founder (along with his brother) of Milton & King, a multi-million dollar eCommerce wallpaper business based in regional Queensland with offices in the US and the UK.
You’re going to love Bryce for a bunch of reasons, not least of which is his story of how the business came to be, why he quickly pulled out of wholesaling and went 100% online, his great insights into customer service and the all important customer experience.
Our chat starts with Bryce explaining why he decided to start a wallpaper business …
Last Week’s Episode of The Small Business Big Marketing Podcast
Thanks for tuning in. May your marketing be the best marketing.