Jason Wyatt, founder of a multi-million dollar business Marketplacer which is the world’s leading online marketplace platform. I this interview we talk about his business story and the power of marketplace marketing.
Learn how Stephen Byron’s relentless focus on customer service helped to turn Canberra Airport from a sheep paddock into a $2 billion hub of industry.
341 – Customer experience tips from the owner of Australia’s best airport Read More »
Kent and Lime are on a mission to change the way we shop and they may well have done it. This week we talk personalisation, facebook ad hacks, referral programs and customer feedback loops with founder Will Rogers.
339 – Kent and Lime’s Take On Personalisation Maybe Changing The Way We Shop Forever Read More »
Join me in this fireside chat with Michael Gerber – The World’s #1 Small Business Guru according to Inc Magazine. We cover the hierarchy of growth to go from a company of one to an enterprise of 1000. Plus we’ve got another great instalment of ‘What Have You Got To Lose?”.
Today’s idea is to add Live Chat functionality to your website to improve your customer service offering.
Add Live Chat To Your Website To Improve Your Customer Service Offering Read More »
Tom O’Toole – founder of the Beechworth Bakery reveals how he built a multi-million dollar iconic Australian business; and reminds us about the importance of good old fashioned customer service.
336 – Beechworth Bakery’s Tom O’Toole on making dough … the folding type, that is! Read More »
It is so easy to discount, to undercut the competition to get the business. Although it is an easy strategy it is quite simply a race to the bottom. Once you have the lowest price there is nowhere left to go. Tune in this week as I chat with Tas Moulis of QPaint about how to charge full freight and see your business thrive because of it.
321 – How to Avoid Discounting with Tas Moulis of QPaint Read More »
Listen is as these two young Australians of the year inspire us with their story and their mission. Their social enterprise Orange Sky Laundry is a world first and provides not only a mobile laundry service for free to the homeless, they also provide a catalyst for conversation. Get ready to be inspired.
320 – Orange Sky Laundry – A simple idea that’s making the world a better place Read More »
Have you ever wanted more time? Have you ever wanted to get more done in your business? Do you ever feel like you just need an extra set of hands but can’t justify the cost? Check out these stories from real small business owners who have joined me for the second ‘Freedom Through Outsourcing Tour’ to the Philippines.
319 – Philippines Outsourcing Tour #2 : Highlights & Learnings from Timbo and Friends. Read More »
Have you ever wondered what is involved in sponsoring a V8 Supercar? What about sponsorship as a marketing play? Listen in as I dive deep into the marketing angle of high level sponsorship as I go for 2 very fast laps in a Porsche V8 Supercar at The Laser Group’s race day.
318 – Is Race Car Sponsorship a Smart Marketing Strategy? Read More »
Grab My 10 MarketingProven marketing principles that every business – no matter its size, category or industry – should adhere to in order to create epic marketing, increase awareness, engagement and enquiry. And who doesn’t want a piece of that?!
