I’m surprised at just how many business people’s voicemail greetings make you feel like you’re call is a total inconvenience to them.

Collaboration and partnerships may well be the new disruption, as more and more small to medium-sized businesses have begun to realise there are potentially greater benefits from working together rather than going it alone.

When you take the time to send every new customer a personalised welcome email, it gives you the opportunity to start nurturing a new relationship.

Every business (including yours) has a group of people who have the ability to exponentially increase its customer base. These brand influencers have the attention and respect of people that you’d love to get in front of, and often in quantities that you’d kill for.

If your marketing budget is tight, you may not be able to afford content writers to whip up content for your blog. So, instead of creating something new, breathe new life into information that already exists on the web.

There’s enough boring presenters out there. Here’s how to ensure you’re not one of them by making your boring presentation interesting.

Imagine if you could capture the email address of most people who visited your business’s website. What a great way to grow your sales.

Every business could do with some free publicity and every journalist could do with a great story. Here’s how to bring the two together.

Intimately know the most efficient way to solve your client’s problems. Afterall, being the most efficient business in your industry can be a great point-of-difference in a world of sameness.

The importance of empathy in sales cannot be understated. So, here’s my three steps to being a highly empathic business.